Dear, Mr. Sergio
I am Ms. Berta C. Dodson General Manager of behalf of the management of Galaxy Hotel Pvt. Ltd congratulates you and appreciates you for on your success and achievement. Through your sincerity, hard work and dedication towards your work you have prove that you are one of the sincere employees of our hotel. As you are aware of it that on last weekend some VIP guest visited to our hotel and they lost their baggage for which they were claiming on us. Even though our hotel was not responsible for lost baggage they were misbehaving with our staff. At that time you looked into the matter and you had solved it very impressively. Thus our management is very proud on you and giving you appreciation bonus of Rupees 10,000. Kindly accept this bonus cheuq attached with this letter and continue your dedication and sincerity towards your work in future as well.
With Best Wishes
Thanking You
Yours Sincerely,
Ms. Berta C. Dodson
General Manager