Refund Request Letter for damaged item

The letter sample provided below can be used in case of returning any of purchased product due to dissatisfaction or not proper functioning. Each customer has his rights, therefore there is no hesitation to require in a professional way the funds you spent on the product that didn’t meet your expectations.
Request Refund Letter
15h Marchl, 2010
Harry Tompthon
Electronical solutions INC.
14 Maddison street
London
Dear Mr. Tompthon,
I regret to inform you that the mobile phone Samsung 2870 I bought from you last Wednesday lead to the great disappointment. I was thinking about buying this phone for a long time. Before the purchase I conducted a research and it seemed absolutely great according to the information I obtained through the Internet. As I opened it from the box it wasn’t working. Even after charging it nothing changed. I waited for a two days, hoped that the situation will change but in vain. I faced the same problem today. Therefore, I am returning you the phone and kindly ask you to refund me all the funds in a full amount. Currently I am not interested in any kind of replacement.
Hope for your understanding.
Truly yours,
Gary Baker

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