Description
Use this letter template to request assistance in filing a claim for travel losses from a canceled trip when you purchased travel insurance.
[Your Name]
[Street Address]
[City, ST ZIP Code]
[Recipient Name]
[Title]
[Company Name]
[Street Address]
[City, ST ZIP Code]
Dear [Recipient Name] :
I have been a loyal customer of Margie’s Travel for several years and have always appreciated your excellent service. I need your help in resolving a problem and hope you will support my efforts.
I booked an airline trip with your agency that I had to cancel due to illness. (The trip was to Los Angeles on September 1 via Blue Yonder Airlines.) The tickets were non-refundable, and I have been unable to get Blue Yonder Airlines to issue a refund due to illness. Their representative, Craig Dewer, said that I would need to obtain a refund through my travel insurance policy.
I know that I purchased a policy for the trip but I don't know what it covers or how to file a claim. I'd appreciate your help, as my official agent for the trip, in obtaining a refund of $405 for the tickets. I am attaching copies of my tickets, along with a hospital report documenting my illness. I am only seeking compensation for my actual losses of $405.
Please call me with confirmation that my request will be honored. I appreciate your help.
Sincerely,
[Your Name]
Enclosure